How do I claim?

Please contact your insurance provider directly for insurance claims

All your claims must be made directly to your insurance provider. You can find your insurance provider’s contact details and claim procedure in the policy emailed to you after the successful purchase of your insurance. If you can’t find your insurance provider’s contact details, no worries!

The best benefit we provide to Common Ground members is that you don’t have to do it alone. We can guide and assist you with what to do. What are the claims process? What are the procedures? What supporting documents do you need to make a claim with your insurance provider?

Let us help and guide you every step of the way. Get help from the section below.

Need help with claims?

Send us a message

If you’re having trouble with your claims or need advice about your particular claim situation, just drop us a message and our insurance advisors will be glad to assist.


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Got a question?

If you need personal recommendations or have other questions, pop us a message below.

If you’ve got a quick question, just WhatsApp us at ‭+601114289177 from Mon – Fri, 9 am – 5 pm (except public holidays) or hit the button below (may not work on your desktop/laptop).